The Snare Service includes the Snare Server software, priority support for Snare Agent and Snare Server software components, operating system and application support for the Snare host system, and for customers worldwide, annual dedicated support resources to be used at the discretion of the customer. The Snare Server can also be purchased as a product without the discretionary support days.

The provision of the Snare Server as part of a service arrangement brings several key advantages over traditional 'boxed' software:

• The software is optimised according to an organisations key security objectives.
• Upfront costs are significantly lower than commercial packages of equivalent functionality.
• Organisational implementation risks are much lower with dedicated, expert resources available from the supporting agency available to ensure that the deployment, and ongoing function, is a success.

The teams from Symtrex, Oakton, and ELINT have undertaken extensive Snare Server training, and run the software internally.